Contact Hollywin Casino
Hollywin Casino operates under licence OGL/2024/161/0191 issued by the Curaçao Gaming Control Board to Stable Tech N.V., providing regulatory oversight and player protection standards for the platform.
How to get in touch
For assistance, send your message to support@hollywincasino-aud.com. Please use the email address linked to your account where possible, as this can help the team identify your request and protect your account information. Avoid sending passwords or complete payment details in a message.
To help support respond faster, include your account email address or username, a short description of the issue and screenshots if relevant. If the matter concerns a particular transaction, promotion or error message, include the related details without sharing sensitive security information.
You can contact support about matters such as:
- Account access, profile details and verification questions
- Deposits, withdrawals and other payment-related queries
- Questions about bonus terms and promotional conditions
- Technical problems, website errors or account features that are not working as expected
- Responsible gambling requests, including help with account restrictions or taking a break
Support usually replies within 24 hours, although response times may vary depending on the nature and complexity of the request. Please avoid sending repeated messages about the same issue, as this can make it harder to keep the conversation together. If you are contacting Hollywin Casino about responsible gambling, clearly explain what support you are requesting so the team can review it appropriately.