Hollywin Casino Terms & Conditions

These Terms & Conditions form an agreement between you and the operator of Hollywin Casino. They apply to your use of the website, your player account, available games, payment features, promotions and any related services. The term “website” includes the Hollywin Casino site, its pages, software, content and associated services that are made available from time to time.

You should read these terms before using the website. If you do not understand any part of them, you should obtain independent advice before continuing. If you do not accept these terms, you must not create an account, deposit money or use the games. Additional rules may apply to particular games, promotions or services. Where additional rules are provided, they form part of these terms.

Hollywin Casino may update these terms when reasonably required, including to reflect changes in law, technology, available services or business practices. The current version will be made available on the website. Changes will apply from the date stated or, if no date is stated, from publication. You are responsible for checking the terms regularly. Continued use of the website after an update indicates acceptance of the revised terms.

Eligibility and lawful use

You may use Hollywin Casino only if you are legally permitted to do so in your location and meet any applicable minimum age requirement. Players in Australia should use online gambling services only where permitted by applicable Australian law and the laws that apply in their state or territory. You are responsible for confirming that your use of the website is lawful.

• You must provide accurate, complete and current information when registering and throughout your use of the account.
• You must not use the website if you are under the applicable legal gambling age, self-excluded, subject to a gambling restriction, or otherwise prohibited from gambling.
• You must not access the website from a jurisdiction where online gambling or the relevant service is unlawful.
• You must use the website for your own personal entertainment and not on behalf of another person.
• You must not use the website for fraud, money laundering, unlawful activity or any purpose that could harm the service or another person.

Some features require you to open a player account. You may generally hold only one account unless the operator expressly agrees otherwise. Accounts are personal and must not be sold, transferred, shared or made available to another person. You are responsible for ensuring that all registration details remain accurate.

Identity, age, address, payment method and source-of-funds checks may be requested at any time. These checks help protect players, prevent fraud and support compliance with applicable obligations. You must provide requested information within a reasonable period. If information cannot be verified, is incomplete or appears inaccurate, access to some or all account services may be delayed, restricted or suspended.

You are responsible for keeping your login details confidential and for all activity carried out through your account, except where the activity resulted from a failure by the operator to take reasonable care. You must contact the relevant support channel through the website as soon as possible if you believe your account has been accessed without permission, your password has been exposed or your account details are incorrect.

Hollywin Casino may refuse an application, limit access, suspend an account or close an account where permitted by law. This may occur where there is a suspected breach of these terms, a security concern, a responsible gambling concern, an unsuccessful verification process, suspected unlawful conduct or a requirement from an applicable authority. Where appropriate and lawful, reasons may be provided.

Available payment methods, minimum or maximum transaction amounts and any applicable processing conditions will be shown on the website or during the relevant transaction. You should use a payment method held in your own name unless an alternative is expressly accepted. Payments may be subject to verification, security checks, technical restrictions or the rules of the payment provider.

You must not deposit funds using a method that you are not authorised to use. You are responsible for checking transaction details before confirming a deposit or withdrawal. A transaction may be declined, delayed or reversed where information is incorrect, a payment provider does not authorise it, the transaction creates a security concern or applicable legal requirements require further checks.

Funds held in an account may be used only for permitted play or a permitted withdrawal. You must not use the service to transfer money to another person, disguise the origin of funds or obtain cash advances through a payment method. Any activity that appears unusual may be reviewed in accordance with applicable law and internal procedures.

Games are provided subject to the rules displayed for the particular game. Outcomes are determined by the relevant game system and, where applicable, random number technology. You accept the result recorded by the system unless there is clear evidence of a technical error. If a game is interrupted by a system fault, the operator may void, correct or restore the affected transaction in accordance with the game rules and applicable law.

Promotions, bonuses and promotional campaigns may have separate terms, including eligibility requirements, expiry dates, wagering conditions, game restrictions and withdrawal rules. Those terms will apply in addition to these terms. If there is a conflict, the specific promotion terms will apply to that promotion to the extent of the conflict.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose. You should set personal spending and time limits, take regular breaks and avoid gambling when affected by alcohol, stress or other factors that may affect your judgement.

Tools or support options may be available to help you manage your play, including deposit limits, activity limits, time reminders, breaks or self-exclusion. Availability and operation may depend on the service and applicable requirements. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate Australian gambling support service or health professional.

Information about how personal information is collected, used, stored and disclosed is set out in the Privacy Policy. By using the website, you acknowledge that information may be handled for account administration, identity verification, payment processing, security, fraud prevention, responsible gambling, legal compliance and service improvement, subject to applicable privacy law.

Acceptable use

• Do not interfere with the website, its security features, servers, networks or connected systems.
• Do not introduce malicious software, attempt unauthorised access or use automated tools to collect content or interact with the service.
• Do not exploit an error, vulnerability or incorrect credit. If you identify an issue, report it through the available website support channel.
• Do not publish, copy, modify, distribute or commercially use website content without permission, except where permitted by law.
• Do not use the website in a way that is misleading, abusive, unlawful or likely to damage the rights or reputation of Hollywin Casino or another person.

The website may contain links or features provided by third parties. These are supplied for convenience and may be subject to separate terms and privacy practices. Hollywin Casino is not responsible for third-party content or services to the extent permitted by law. Website availability may also be affected by maintenance, telecommunications issues, software faults or events outside reasonable control.

You may stop using the website at any time and may request account closure through the available account or support process. Account closure does not remove obligations that arose before closure, including obligations relating to outstanding transactions, verification, disputes, unlawful conduct or these terms. Where required, information may be retained or disclosed to meet legal, regulatory, security or record-keeping obligations.

To the extent permitted by law, Hollywin Casino is not responsible for loss caused by your breach of these terms, misuse of your account, inaccurate information, an event outside reasonable control, a failure of a third-party provider or your inability to access the website. Nothing in these terms excludes, restricts or modifies any right or guarantee that cannot lawfully be excluded, restricted or modified under Australian consumer law.

If a provision of these terms is found to be invalid or unenforceable, it will be read down or removed only to the extent necessary. The remaining provisions will continue to operate. A failure to enforce a right immediately does not mean that the right has been waived. These terms and any dispute connected with the website are subject to the laws that apply in the relevant Australian jurisdiction, unless applicable law requires otherwise.

Questions, complaints or requests about these terms should be submitted through the contact or support options published on the Hollywin Casino website. When contacting support, provide enough information for the matter to be identified, but do not send passwords or unnecessary sensitive information. Complaints will be handled according to the operator’s applicable complaints process and any legal requirements.

These Terms & Conditions were prepared as general website terms and should be read together with the Privacy Policy, responsible gambling information, game rules and any promotion-specific terms that apply to your use of Hollywin Casino.