Cookies Policy

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support the delivery of particular functions. Some cookies are stored only for the duration of your visit, while others remain on your device for a longer period or until they are deleted.

Hollywin Casino may also use technologies that perform a similar role to cookies. These may include pixels, tags, software development kits, local storage and device or browser identifiers. In this policy, the term cookies includes these similar technologies where the context allows.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device or usage information held by Hollywin Casino. This can allow the website to remember your settings, support account functions, understand how its services are used and help protect the platform.

How cookies are classified

• First-party cookies are set by Hollywin Casino or on its behalf when you visit the website.
• Third-party cookies are set by service providers or other organisations whose tools or content may be used on the website.
• Session cookies generally expire when you close your browser or finish your session.
• Persistent cookies remain on your device for a set period or until you remove them through your browser or device settings.

Cookies may be used for several purposes. The specific cookies used can change as the website, services and technology develop. Some cookies are necessary for the website to work properly and cannot be disabled through ordinary cookie preference tools. Other cookies are used only where permitted and, where required, after you have made a relevant choice.

Strictly necessary cookies

These cookies support core website functions and security. They may help maintain a secure session, remember information needed to move between pages, support log-in or account areas, identify unusual activity, prevent misuse and route website requests. Without these cookies, some features may not work correctly or the website may be unable to provide services you request.

Functionality cookies

Functionality cookies help remember choices you make, such as language, region, display or other preferences. They can make your visits more convenient by reducing the need to provide the same information each time. If you refuse these cookies, parts of the website may still be available, although some settings may not be remembered.

Analytics and performance cookies

These cookies help Hollywin Casino understand how visitors use the website. They may collect information such as the pages visited, the links selected, the time spent on a page, browser or device type, general location information and technical errors. This information may be used in aggregated or otherwise permitted forms to monitor performance, identify problems and improve website content and usability.

Advertising and similar cookies

Where used and permitted, advertising or similar cookies may help measure campaigns, limit repeated advertisements, understand which content is useful and present information that is more relevant to your interests. These cookies may involve third-party providers. Hollywin Casino does not use cookies to avoid or replace any legal, identity, age or responsible gambling checks.

Hollywin Casino may use external service providers to support website hosting, security, analytics, fraud prevention, customer support, payment processing, content delivery or other operational functions. These providers may place or access cookies and similar technologies on the website, or may receive information collected through them, subject to their role and applicable requirements.

Third-party services may have their own privacy notices and cookie practices. Hollywin Casino encourages you to review those notices where relevant. The use of a third-party tool does not mean that Hollywin Casino controls all of the third party’s practices. Information may be shared or accessed only for appropriate business, security, legal or service-related purposes and in accordance with applicable privacy obligations.

Cookie information may include an IP address, browser type, operating system, device information, referring page, pages viewed, approximate location, session details and interactions with the website. The information collected will depend on the technology used and the settings available on your device. Hollywin Casino may combine cookie information with other information where this is permitted and reasonably necessary for the purposes described in its privacy information.

Security and responsible use

Cookies are one part of the website’s wider security and operational controls. They may help detect suspicious activity, maintain account security and support compliance processes. They are not a guarantee that unauthorised access, fraud or other harmful activity will never occur. You should keep your devices, browsers and account credentials secure and avoid sharing account access with other people.

When available, you can use the website’s cookie banner or preference tool to accept or decline categories of cookies that are not strictly necessary. Your choices may be saved in a cookie or similar file so that the website can remember them. If you clear your browser data, use another device or open a different browser, you may need to set your preferences again.

You can also manage cookies through your browser or device settings. Most browsers allow you to view, block, delete or restrict cookies. The exact steps differ between browsers and devices, so you should check the relevant help or settings information. Blocking all cookies may affect website performance, prevent account functions from working and limit access to some services.

1. Review the cookie options presented when you first visit the website.
2. Choose whether to allow optional cookie categories, where the preference tool provides that choice.
3. Use your browser or device controls to delete existing cookies or block future cookies.
4. Return to the website’s cookie preference tool, where available, if you want to change your selection.
5. Check that your choices apply to each browser and device you use to access the website.

Some cookies may be essential to providing a service you request, and disabling them may not be possible through the cookie preference tool. Even where optional cookies are declined, Hollywin Casino may still process information that is necessary for security, account administration, legal compliance, responsible gambling measures, dispute handling or the operation of the website.

Changes to this policy

Hollywin Casino may update this Cookies Policy when its website, technologies, services or legal requirements change. The updated version will be made available on the website and will apply from the date stated or, where no date is shown, from publication. You should review this page periodically so that you understand the current approach to cookies and similar technologies.

Questions and privacy requests

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the official contact or support channel made available through the Hollywin Casino website. When making a privacy request, provide enough information for your request to be understood and, where appropriate, for your identity and account to be verified. Requests may be subject to legal, security and operational requirements.